Little details can cause huge problems when shipment information is entered incorrectly. Just one typo can lead to additional shipping expenses and put a sizable dent in your customer satisfaction. And when customers have to fill in their own details and verify their addresses, form fatigue is likely to worsen an already cumbersome user experience as well as lead to cart abandonment.
Google Place Autocomplete API takes care of those little details for you—and the Autocomplete Jumpstart service by Navagis takes care of helping you get started on implementing the API.
Because the Autocomplete API eliminates much of the error involved in the manual data entry of order information, your end-to-end order process becomes accurate and streamlined. And because Navagis has extensive experience with the API, you’ll be able to use Autocomplete in the way that best meets the needs of your organization.
Find out how Navagis Autocomplete Jumpstart can help you enhance the user experience, today.
Let Autocomplete Jumpstart make it easier for you
As a component of the Places API within the Google Maps Platform, the Autocomplete API lets you give users the same type-ahead-search experience that they get when filling in the Google Maps search field. The location fields on your own app or website are filled in automatically with on-the-fly place predictions, thanks to Autocomplete’s ability to match full words and substrings.
This resolves place names, addresses and codes on the spot, providing the location accuracy needed to speed up the checkout process for e-commerce, and to transform the user experience of any app or site that collects address information.
Location accuracy is needed to speed up the checkout process for e-commerce and to transform the user experience.
At home on any site or app, the Autocomplete API doesn’t just provide a better user experience, but helps your organization save on monthly autocomplete-related costs. While savings depend on your current implementation, some Navagis clients have been able to save 35 to 50% based on forecasted volume growth.
While you could have your own team implement Autocomplete, the Google Maps expertise of Navagis allows you to realize value much more quickly and free up your team to focus on your core business. Navagis has been developing location intelligence solutions for several years, which enables us to not just provide consultation but build solutions that deliver results.
Enjoy the benefits of automation
Businesses are always on the lookout for ways to cut costs by making the most out of their resources. Having invested much of those resources in technology, they want to make the best use of it they can, particularly against the backdrop of the recent lockdowns and labor shortages.
The drop in customer satisfaction brought on by shipping issues due to address collection errors likewise increases the burden on customer care personnel already under pressure from the labor shortage.
The Journal podcast of the Wall Street Journal has highlighted automation as a solution to labor problems. One such form of automation is Google’s Autocomplete, which has been proven to
- Reduce cart abandonment
- Increase customer satisfaction
- Reduce return costs
Get started on Navagis Autocomplete Jumpstart
Before you begin, your website or application will have to use input forms for your business with a location input field in one or more of them. Make sure you know what platform you use for your website or app, and how many requests are sent for functionalities where location input fields exist.
We’ll be going through a discovery process with you to make sure we understand your needs. We’ll also provide a demonstration of various Navagis solutions, and perform a Proof of Concept using small customer data sets to demonstrate viability.
You’ll be able to choose between Standard and Customized Autocomplete services depending on your application load traffic, supported platform and other factors that affect the complexity of the implementation. You’ll need to prepare access and code for Navagis, and make sure your team members are free to participate in the Autocomplete Jumpstart workshop.
Just like other Google Maps Platform products, rates vary according to usage and optimization. Navagis will be able to help you by providing pricing estimates based on sample usage numbers, as well as basic support at no additional cost. Our experienced Google Maps developers can even help you with complex projects, custom work, and outsourcing, as needed.
